Colette Vance used to dread flying due to her intense anxiety and claustrophobia, which triggered panic attacks. After driving cross-country to avoid flying, she decided to confront her fear by enrolling in the Fear of Flying Clinic at San Francisco International Airport. This four-day program helps anxious flyers face their fears through gradual exposure and support from aviation and mental health professionals.
Founded in 1976 by pilots Fran Grant and Jeanne McElhatton, the clinic uses a combination of educational talks and cognitive behavioral therapy (CBT) techniques. Participants learn about flight safety from pilots and aviation experts who address concerns about turbulence, aircraft technology, and safety protocols. Psychotherapist Paula Zimmerman teaches the “ABC model” of CBT, guiding participants to reframe their thinking, helping them manage anxiety during flights.
During the clinic, Vance and others visit hangars and board planes to familiarize themselves with the setting, allowing them to practice managing their anxiety. The course concludes with a real flight to Seattle. Supported by clinic volunteers and fellow participants, Vance successfully completes the flight, focusing on her breathing to manage her fear.
The experience gives Vance confidence to fly more frequently. As the plane lands in Seattle, the group celebrates, marking a significant achievement in conquering their fear of flying.